- You turn on your PlayStation 3.
- You may hear sound, but no image appears on the TV screen. (Depending on your brand of TV, the TV may display a 'no signal' mesage, or a black or blue screen)
Important Checks before assuming a fault:
This error is not always a fault, often it can just be something simple, please try the suggestions below:
- Ensure that the cables going into the TV are plugged in correctly.
- Ensure your TV is set to the correct input.
- Check the cable(s) for any damage (both along the wire and the connection ends - pins should not be bent).
- Attempt a '7 second video reset' - when turning the PlayStation from standby, hold down the power button for around 7 seconds or until you hear a second beep, the PlayStation will then reset its TV settings (and test each resolution for compatibility with your TV when using HDMI cables). This is recommended each time the PlayStation is moved to another TV.
If the above checks don't solve the problem, these symptoms indicate a hardware fault:
- Usually a problem with the Graphics Chip, specifically that the it has become detached from the mainboard.
- In worst case scenarios the motherboard has failed entirely, which is unrepairable, and you will only be charged an appraisal fee.
This problem is generally caused by overhearting - often (but not always) from an excessive build up of dust in the air vents and inside the console. More specifically, one or more of the hundreds of tiny connection points underneath the processor has cracked.
We re-attach the main processors to the motherboard using a purpous built machine called a BGA re-work station, a process which usually takes around 3 hours to complete. We also include the following:
- A 6 Month Warranty on the repair!
- An internal cooling fan upgrade (to reduce the chances of this problem happening again).
- Full service: cleaning of all internal parts and removing all dust to improve air circulation.
Our repair service has a 5 working day turnaround.
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