- You turn the PlayStation on.
- It boots to an error message, and you see a progress bar while the console attmept to restore the system.
- The console resets however the same message appears again.
- This repeats over and over.
Note: Common after attempting a firmware upgrade - usually due to a currupted download.
The system software has become damaged, and the systems automated backup has failed to fix the problem.
Many things can cause the system software to become damaged:
- Data degradation via a bad firmware upgrade - often caused be a corrupted download.
- Powering down the console while the status indicator is on, either by intention or accident, power surge or blackout.
- Physical damage to the internal hard drive (via wear and tear or dropping of the console)
IMPORTANT: This repair covers the reinstallation of the system software, however it does not cover the cost of a new hard drive if the cause of this issue is a faulty hard drive, please see 'PS3 Hard Drive Upgrades' in that case.
We first attempt to repair the damaged software as a means to avoid loss of data, however if this fails we must completely wipe and re-write the hard drive and all data will be lost. Data backup is not possible post failure on the PlayStation 3, which is why the PlayStation 3 has a 'Data Backup Utility' which we recomment customers use often. We also include the following:
- A 6 Month Warranty on the repair!
- Full service: cleaning of all internal parts and removing all dust to improve air circulation.
Our repair service has a 5 working day turnaround.
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