Delivery Information

Standard

Availability: Australia
Carrier: Australia Post or Direct Freight 
Pricing:

Prices will be calculated upon checkout and can also be found on individual product pages.

Delivery time:

Generally 3-6 business days for metro areas, but check the shipping calculator or checkout for accurate ETA's for your postcode.

Regular Mail (Untracked)

Availability: Australia
Carrier: Australia Post
Pricing:

$2.95 for select items only with a value of $30 or less.

Delivery time:

Generally 3-6 business days for metro areas, but check the shipping calculator or checkout for accurate ETA's for your postcode.

Express

Availability: Australia
Carrier: Australia Post or Direct Freight
Pricing:

Prices will be calculated upon checkout and can also be found on individual product pages.

Delivery time:

Generally 1-3 business days for metro areas, but check the shipping calculator or checkout for accurate ETA's for your postcode.

Priority Dispatch: Express orders are given priority over standard orders and will be packed and shipped first.

Get it TONIGHT (6pm - 9pm)

Availability:

Sydney
Monday - Friday (excludes public holidays)

Carrier: StarTrack Courier (a company of Australia Post)
Pricing:
  • From $16.95 (up to 1kg)
  • Over 1kg is calculated per kg (see shipping calculator, cart, or checkout for quotes)
Delivery time:

Order before 2:00pm for Same Day Delivery (6pm - 9pm) for any 'Available' items

Click & Collect In Store

Availability:

Pick-up is available from our Retail Store at:

491 Forest Rd, Penshurst
NSW 2222 Australia

Processing time: Once the order is in stock and ready to collect you will be contacted via email. Please check our business trading hours  before coming in.
Requirements:

When buying Online and picking-Up Instore you are required to bring in the following:

  • Your order number
  • The Credit Card used to make the purchase if paid via Credit Card
  • Valid photo ID (Government Issued)
    • Paypal name, address, and email MUST match Photo ID if paying with PayPal (for PayPal only the buyer can collect the order)

The ‘Confirmation Order Details’ must match the name and address on the photo ID

You will be required to sign and date your order on collection.

If someone other than yourself is to pick up the order please reply to the order confirmation email to let us know. We are unable to authorise changes over the phone, or without the confirmation email attached.

All click and collect orders have a 7-day holding period in store. Should you require additional time to pick up your order please contact the store on (02) 9580-9888. Orders that are not picked up in this time frame will be cancelled.

Note: We hold the right to refuse and cancel any order we think may be fraudulent, suspicious or does not meet the requirements above. 

Our Delivery Reviews

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