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Delivery Information

Shipping

Shipping charges are calculated based on the total weight of your shopping cart and your location - so you save on shipping when there are multiple items in your order being shipped together.

STANDARD

Availability:	Australia
Carrier:	Australia Post
Pricing:	$2.95 on selected products under 200g $6.90 for up to 200g $7.95 for up to 500g Over 500g is calculated per kg (see shipping calculator, cart, or checkout for quotes)
Delivery time:	Generally 3-6 business days for metro areas, but check the shipping calculator or checkout for accurate ETA's for your postcode.

EXPRESS

Availability:	Australia
Carrier:	Australia Post
Pricing:	$9.95 for up to 500g Over 500g is calculated per kg (see shipping calculator, cart, or checkout for quotes)
Delivery time:	Generally 1-3 business days for metro areas, but check the shipping calculator or checkout for accurate ETA's for your postcode.
Priority Dispatch:	Express orders are given priority over standard orders and will be packed and shipped first.

Get it TONIGHT (6pm - 10pm)

Availability:	Sydney (check your postcode here) Monday - Friday (excludes public holidays)
Carrier:	StarTrack Courier (a company of Australia Post)
Pricing:	$13.95 for up to 1kg Over 1kg is calculated per kg (see shipping calculator, cart, or checkout for quotes)
Delivery time:	Order before 2pm for Same Day Delivery (6pm - 10pm) for any 'In Stock (Online)' items

SAME DAY / OVERNIGHT

Availability:	Sydney Monday - Friday (excludes public holidays)
Carrier:	Go Logistics
Pricing:	$14.95 for up to 1kg Over 1kg is calculated per kg (see shipping calculator, cart, or checkout for quotes)
Delivery time:	Order before 9:30am for Same Day Delivery (1pm - 6pm) for any 'In Stock (Online)' items Order before 3pm for Next Business Day Delivery (7am - Midday) for any 'In Stock (Online)' items

CLICK & COLLECT IN STORE

Availability:

Pick-up is available from our Retail Store at:

491 Forest rd, Penshurst
NSW 2222 Australia

Processing time:

Once the order is in stock and ready to collect you will be contacted via email. Please check our business trading hours before coming in.

Requirements:

When buying Online and picking-Up Instore you are required to bring in the following:

Your order number
The Credit Card used to make the purchase if paid via Credit Card
Valid photo ID (Government Issued)
- Paypal name, address, and email MUST match Photo ID if paying with PayPal (for PayPal only the buyer can collect the order)

The ‘Confirmation Order Details’ must match the name and address on the photo ID

You will be required to sign and date your order on collection.

If someone other than yourself is to pick up the order please reply to the order confirmation email to let us know. We are unable to authorise changes over the phone, or without the confirmation email attached.

Note: We hold the right to refuse and cancel any order we think may be fraudulent, suspicious or does not meet the requirements above.